Billy: "You scratched my CD, you know."
Steve: "I know, and I'm really sorry."
Billy: "You scratched it. You picked it up in clear daylight and you scratched it."
Steve: "I know. You know, we've established that."
Billy: "Hey, don't give me 'tude. You scratched my CD, Tex."
Steve: "Billy, if you'll listen to me, I'm clearly not disputing that. I'm just trying to apologize."
Billy: "Ah, tut, tut, tut. Bye-bye."